FORSMEs
Software development and AI automation for SMEs
For SMEs, the problem is usually not a lack of software but too much of it, poorly connected, with key processes held together by spreadsheets and a few people who know how it all works. We join up systems, automate the repetitive work, and act as the senior technical partner you do not yet need full-time.
FOR.1
Common problems we solve
- Systems that do not talk
- Integrations between CRM, finance, operations and your website so data is entered once.
- Process held in people's heads
- Knowledge assistants and documented workflows reduce key-person risk.
- AI used informally
- A policy, training and properly built tools in place of ad-hoc copy-paste into chatbots.
FOR.2
How we work with you
- Discovery with the people who do the work, not just management
- Fixed-scope phases with clear outcomes
- Support plans so you are not left with orphaned software
- Documentation good enough for your next hire to pick up
FOR.3
Relevant services
- 01Custom software developmentBespoke software built around how your business works: internal tools, customer portals, workflow systems and integrations that remove manual work.
- 01API development and integrationAPIs and integrations that connect your CRM, accounts, booking and line-of-business systems, so data is entered once and moves on its own.
- 02AI automationAutomate repetitive admin with AI: sorting emails, processing documents, updating systems and drafting replies, with a person in the loop where it matters.
- 02Knowledge assistantsA private assistant that answers questions from your own documents, policies and records, with citations back to the source, and respects who can see what.
- 02AI governance and UK GDPRPractical AI governance for UK businesses: AI use policies, DPIAs, supplier checks and the Data (Use and Access) Act 2025 rules on automated decisions.
FOR.4
Questions
Can you work alongside our IT provider?
Yes. We focus on software and AI; your IT provider typically looks after devices, networks and Microsoft 365. We agree who does what at the start.
Do you offer ongoing support?
Yes, through monthly support and maintenance plans.
T+99Next step
Talk it through with us
A free 30-minute first chat, with no obligation. Tell us what is getting in the way; we tell you honestly what we would do, roughly what it would take, and whether it is worth doing at all.