INDPrivate clinics and healthcare
Software and AI for private clinics and healthcare practices
Private clinics, dental and physiotherapy practices run on bookings, reminders and front-desk phone calls, and handle health data that UK GDPR treats as special category. We build reception automation, booking integrations and patient communication tools with data minimisation, access controls and clear human handover at their core.
IND.1
Typical use cases
- Front-desk overflow
- AI answering for routine questions and booking, with urgent calls to staff.
- Reminders and recalls
- Fewer missed appointments through timely, configurable reminders.
- Forms
- Digital intake forms that feed your practice system.
- Internal knowledge
- Answers to policy and procedure questions for staff.
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What needs extra care
- Health data is special category data under UK GDPR
- No clinical advice from AI; triage rules agreed with clinicians
- Integration limits of practice management systems
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Relevant services
- 02AI receptionistAn AI receptionist that answers calls and messages, books appointments, takes details and hands over to a person, built around your diary and systems.
- 02AI automationAutomate repetitive admin with AI: sorting emails, processing documents, updating systems and drafting replies, with a person in the loop where it matters.
- 02AI governance and UK GDPRPractical AI governance for UK businesses: AI use policies, DPIAs, supplier checks and the Data (Use and Access) Act 2025 rules on automated decisions.
- 01Web application developmentFast, accessible web applications: customer portals, dashboards, booking systems and internal tools that work on any device without an app store.
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Questions
Will the AI give medical advice?
No. We design reception tools to handle admin only, such as bookings, opening times and directions, and to pass anything clinical or urgent to your staff.
T+99Next step
Talk it through with us
A free 30-minute first chat, with no obligation. Tell us what is getting in the way; we tell you honestly what we would do, roughly what it would take, and whether it is worth doing at all.